Privacy policy


We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes The Pierhouse Hotel's policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

What information do we collect from you?

Contact Us Form - We take your Name, email address and enquiry. We use this only to process your enquiry and will not contact you with any marketing or newsletters.

Newsletter Subscription Form - We take your email address and sign you up to our periodic newsletter.

Navigation Information - We use Google Analytics to monitor and improve our website. This data is anonymised and does not contain any personally identifiable information. We do not track your IP address.

Who do we share it with?

Contact Us Form - We do not share this information.

Newsletter Subscription Form - We use to send our newsletters and manage our subscribers list. Your email will be shared with them. You can read their Privacy Policy here.

Navigation Information - You may opt out from the collection of navigation information about your visit to the site by Google Analytics by using the Google Analytics Opt-out feature. We do not track your IP address.

If you are not satisfied with our handling of your queries on data protection, you can call the ICO on 0303 123 1113

Access, Correction, Deletion

We respect your privacy rights and provide you with access to the Personal Data that you may have provided through your use of the website. If you wish to access, correct or delete any or all Personal Data we hold about you, please contact us here.