Reviews for The Pierhouse

Recent guest reviews - many thanks for all your kind words.

Guest reviews 

Read a selection of guest reviews of The Pierhouse below - taken from our hotel guestbook and Trip Advisor.

Impeccable service

Just a 24 hour stay in the middle of December. What an incredibly pleasant surprise. Impeccable customer service from the moment I phoned to book to the check out. Cannot recommend enough for this time of year especially for the drinks by the log burner. Can't wait to see what it's like in the summer.  SamL, Dec 16

Superb

Stayed here for 2 nights for first leg of our honeymoon. The rooms are really nice and the location is stunning. The staff are so friendly and nothing is too much trouble. We spent hours in the snug playing board games and relaxing with a drink . Great selection of scotch too. We will be back !  Chrisd1210, Nov 16

Third Time Stay

This is still a wonderful location and must represent one of the best places to stay on the west coast. The rooms are cozy, the beds comfortable and everything works. The staff continue to be helpful and welcoming. The seafood continues to be perfect. Just go there and enjoy!  Genoa25, Oct 16

A special place

The Pier House hotel is one of those warming welcoming spots that always draws you back. The ambience and friendly staff were to the usual high standards and we had a lovely meal with fresh lobster. We had worked up our appetite doing the loop walk around the peninsula, and the thought of our meal to come at the hotel was a great incentive. There is nothing better than this spot in the early evening with the sun setting behind the islands..... we'll be back soon!  EuanM, Oct 16

Very comfortable, stunning location

Stayed here with the family for the weekend and thoroughly enjoyed it. Amazing food (including breakfast), cosy woodburner and huge range of whiskies in the bar, fun to play board games with the kids. The rooms are not huge or amazingly special (in a relatively modern wing) but very comfortable and the sea-facing ones have stunning views. We particularly enjoyed watching the sweet little Lismore ferry coming and going, and then hiring bikes and going across to Lismore which is a brilliant place for a family bike ride (c. 12 mile round trip, including a lovely cafe). Would definitely come back.  Mozartman, Oct 16

Stunning place

From the second we arrived we were met with a warm, friendly welcome. The rooms were of a very good standard - all with beautiful views front facing and the cliff facing ones just as lovely as there are a series of bird feeders that have been thoughtfully set up so that you can sit / lie and watch them continually feed. The walks up behind are great too and on our morning walk we were lucky enough to see the otters.  I couldn't recommend a visit here enough - I think of all the places I have been it has to be set in some of the most beautiful countryside in the world.  Fridaynite1, Oct 16

Excellent! Fabulour! Superb!

The location is perfect, the rooms are superb, the beds and bedding are super-comfortable, the welcome is warm and friendly and the food is fabulous. If I owned a hotel, this is how I would want it to be. What more can I say?  Exmoorgirl, Oct 16

Back again

Thanks all for another fantastic stay at The Pierhouse. Usual friendly welcome, relaxed atmosphere and fantastic seafood. Faultless from start to finish, the two hour drive is now an absolute pleasure knowing how well looked after we'll be when we arrive but the leaving is an even bigger wrench. Already looking forward to our next visit. genuinepig, Sept 16

Like being wrapped in a comfort blanket for 3 days!

A lovely friendly welcome, an enticing small bar, a seafood restaurant which serves "paradise on a plate" for breakfast and dinner whilst you sit transfixed by incredible views through the huge windows, what's not to like?! All your worries just melt away here and all the staff were fantastic especially Caroline. Three days was not enough - we'll have to come back!!  Diane M, July 16

Idyll in Scotland

Fantastic place to get away from it all. Stunning views, amazingly good and locally sourced seafood. Very welcoming and comfortable hotel. Appin is a quiet and hidden gem. Seabirds diving, fishing boats and ferries to watch.  Jane H, July 16

Friendly, helpful, relaxing place

Just returned from a 5 day stay. The food was lovely. The location is great. We went there to kayak from the shore - the private car park on the edge of the loch made this possible. We plan to return with elderly parents as the views from the front-facing bedrooms and restaurants are amazing. Being at the end of the road where the Lismore ferry is based, there's always activity so great for watching the world go by.  Juliet R, June 16

Best of both worlds

So, the Pierhouse really is the best of both worlds: A rugged and remote west coast location but a bustling cosmopolitan feel within; and a friendly, casual bar serving rustic food and late night pints, cheek by jowl with upmarket restaurant sporting crisp linen, great views and quality produce with taste & provenance.  Graeme C, June 16

Beautiful retreat with gourmet experience

As I travel a lot for my job and stay in many hotels overseas and in the UK, I was delighted to be surprised at just how good this little gem of a place is. It has all the atmosphere and rustic charm of a traditional Scottish Lochside Inn, but with highly upgraded luxury accommodation and food that was simply stunning.  Debworthy, June 16

Delightful stay

This is an absolutely charming hotel that combines a loch view, a welcoming bar which comes with outside seating, an awarded seafood restaurant, delghtful rooms, personable service and nearby walks. It ticks all the right boxes.  Its compactness is a huge blessing. After checking in at 1 pm, we had time for tea (yummy scones), a trail walk, a short boat ride to Lismore, the island across, where we saw puffins and straight back for a commendable seafood dinner.   lilacfields, June 16

Serene & Stunning

This friendly hotel surpassed my expectations in terms of hospitality & tranquility. The freshly caught seafood dinner was delicious with a romantic view of the sunset over the Isle of Lismore. Apart from the beautiful views, the optional massage added to the overall feeling of well-being and relaxation. Tamsin McVean is a highly knowledgeable and professional masseuse, capable of putting one completely at ease after a long trip.  PuffinPress, May 16

Loved it

Friendly bar staff and happy, professional management. Very fair prices for beer and the staff were kind enough to provide water for my two Black Labradors. Sadly I didn't eat there but the food looked great. I enjoyed sunning myself on the terrace while having a couple of beers. Highly recommended.   DougieRanger, May 16

Lovely bar food

Excellent selection in the bar where nothing seems to be any trouble to the staff. Fabulous views watching the little ferry come in and out. The bar has such a relaxed ambiance that the holiday starts right away. Food is always of a very high standard and an absolute must for fish fanatics. Thank you once again.   Bannlagan, May 16

Idylic location, super stay

This hotel situated right on the water’s edge, should be a "must visit" for anyone who enjoys the magnificent West Coast of Scotland.  Gordon 1, May 16

A warm welcome, exquisite cuisine and the most outstanding surroundings...

The hotel's simplicity is one of its secret ingredients, not relying on grandeur but proposing your time is spent outside or in the lounge and restaurant where panoramic views over to the Isle of Lismore spirit you away. Wood burners and comfortable seating tempt you to sink back and read a book whilst the simply outstanding coastline beckons you on many of the fabulous walks that venture you past seals, sea birds (we spotted a white tailed eagle, sea otter and a cheeky seal), rock pools and many other delights.

You cannot underestimate the The Pierhouse Hotel's capacity to deliver a wildly unique experience and whilst I am unpractised at writing reviews or comments on these forums, this place deserves all the praise it gets.   CraigP, April 16

1st class as always

This is our 14th time visiting Port Appin and the Pierhouse. Service is first class from Harry at the bar and the team in the restaurant (Romi - always smiling) Our two meals were 1st class, lobster to die for and mussels just keep getting better and better. The Pierhouse is a little gem which we can rate high enough. Everyone needs to visit as you don't know what your missing.  RossZoe 123, April 16

Incredible weekend break

I have stayed at a lot of hotels on the West Coast and eaten at many of the restaurants it has to offer but have never received quite the same quality of service or food/drink for that matter as I did at the Pierhouse.  The perfect escape from the hustle and bustle of the city, we were put completely at ease by the lovely owners and their ever smiley and helpful staff. The food could not have been more fresh (highly recommend the seafood platter!) and the barman's knowledge of the local ales and whiskey was fantastic.

To gaze over some of the most spectacular scenery the country has to offer combined with all of the above is an experience guarenteed to put a smile on anyone's face. Bring on the next visit!    James M, March 16

Lovely people offering more than lovely food

I can't decide what was better, the food or the scenery. Luckily I didn't have to choose as I enjoyed a homemade burger and a pint of best whilst watching the sun bouncing off the water, slowly disappearing behind the mountains. Then for dinner I devoured the best fish platter I have ever had, washed down with the option of every whiskey under the sun.

There was an amazing mix of interesting travellers and homely locals - the owners really took care of us and genuinely wanted to talk to us.   Ruaridh Y, March 16

Seafood, service and setting.....stunning

The Resident's Lounge has a wonderful ambiance where you can sit at the wood burner, enjoy a pot of coffee or wine and read a book. Staff were very professional and efficient which is refreshing. Would definitely recommend this hidden piece of heaven.   RaeMcGhee, Feb 16

Amazing!

Fantastic location, amazing food, friendly staff. Second visit here and it won't be the last. Cosy open fires, seafood is second to none, the views are stunning. Rooms are small but very comfortable. If you want a truly relaxing break then this is the place to come.  Julieannsutton, Feb 16

Birthday treat

WOW is the only way I can describe this hotel and seafood restaurant. What lovely pleasant and welcoming staff and hosts, Harry made us feel extremely welcomed. The rooms are divine with the biggest marsh mellow bed ever. The views simply stunning. The food - well I can see why they have rosettes - it was fantastic, delicious and worth every penny. I had a massage with Tamsin and that was really good.  I can and will recommend this 100% to all.  Karen J, Jan 16

Absolutely fabulous a jewel in the Argyll crown

Upon arrival at the hotel my expectations were exceeded by firstly the location overlooking the island of Lismore and then the fantastic Scottish welcome by the staff on booking in.  The location, warmth of welcome and the food all add up to a place I hope to return to on many occasions to unwind and relax in the tranquility there.  Andrewbhm, Jan 16

Wonderful, friendly and totally relaxing inn

This place is precious. The silence hits you from your room. The water lapping on the shore and the mountains all around. Simply wonderful!!  Jan D, Oct 15

WOW Factor

What a beautiful place. The staff, the room, the food, the wine, the whole atmosphere were all first rate. Would we return? In a heartbeat. This is simply food for the soul - book it now!  rbuck,Sept 15

Escape to tranquility

We stayed here for 3 days in a beautiful room overlooking the loch. We felt as if we had stepped into another world - a peaceful haven from the stress and hassle of normal life. Go to the Pierhouse for the escape, the food, the views and the atmosphere - you will not be disappointed.  RydalDurham

A wee gem!

Lovely fresh, clean rooms. Great staff and the most delicious food. Beautiful views. Our stay here was a real treat.   LCAyrshire

Many hotels and restaurants just do not live up to their hype.

What a pleasant surprise to find that on this occasion the real thing outshone the hype. The Pierhouse has a picturesque and secluded setting down a single track road opposite the small passenger ferry to Lismore. It has a super restaurant, an intimate, relaxed and informal feeling. From the minute we arrived we felt welcome and valued - easy to say, harder to do. But... do not be fooled despite the genuine welcome from ALL the staff this operation runs efficiently from breakfast to late at night. The restaurant served lovely seafood - the mussels were absolutely outstanding (though there are good options for the non seafoodies). I would recommend this hotel to anyone and will do so incessantly.  AndrewC

A gem

This was our first visit to this lovely hotel and it really is a gem. Nothing was too much trouble for the friendly owners and staff and we felt very welcome and spoilt during our stay of 2 nights. It is definitely off the beaten track but this adds to the lovely feeling of escaping from the real world - we had a thoroughly relaxing break here - thank you! hoobledipper

You have to visit

Simply put, if you're on the west coast you must stay here. The location and views are breath taking. The sunset we saw was fantastic. This is a seafood restaurant, so my wife wasn't that pleased but I loved the food. Good breakfast to set you up for the day after a good nights sleep. Would have liked to take the ferry to Lismore but will next time, just got to get my wife to like seafood!  PeterB

Yum!

Let's start with the important bit: the food. Langoustine to die for, fabulous smoked salmon. Not cheap, but delicious. The setting is lovely, the rooms tasteful, powerful showers and very comfortable beds. Breakfast was great, whether you had the full Scottish or the locally smoked kippers. As long as you accept it doesn't come cheap, it is fantastic.  MrsB028

Not enough adjectives for this hotel!

My wife and I stayed over for two nights for our anniversary, what a beautiful place, little of the beaten track but well worth it, the food, the staff, the rooms were out of this world and then the view - wow. The view was so nice we never closed the curtains at all. Put this place on your to do list, the seafood and the view make it all worthwhile finding.  rd3audi

A wonderful retreat from city life

Another wonderful stay at this comfortable, friendly hotel. A lovely welcome combined with excellent food, fantastic rooms and professional service made this second visit to the Pierhouse a really pleasurable experience. Fantastic new beds, high standards of service and cleanliness. Delicious seafood.  JS, Feb 15

Fantastic escape to a stunning location.

2 nights to celebrate a "special" in a superior sea view room. Excellent location, very cosy during a cold, snowy spell. Impressed with their commitment to sourcing local produce as much as possible.  EC, Feb 15

Lovely little hotel in a beautiful location

The bed was the most comfortable ever, absolute bliss with a big fluffy duvet and wonderful pillows, peace and quiet and the sound of the gentle lap of waves from outside the window.  travellingteapot

The Pierhouse is a secret gem

Don't tell anyone about it, as everyone will want to stay there! Faultless. Superb fresh Scottish food. Fabulous hosts. Comfortable rooms and one of the best scenic views in Scotland on the doorstep.  MP, Jan 15

Seafood heaven!

Relaxing break, amazing food, friendly staff, stunning views, wonderful service.  GM, Jan 15

I am so glad I found The Pierhouse

... little did we know what delightful treats our tastebuds had in store! I can say hands down they had the best mussels in Scotland! I am still comparing them to all others and none have come up trumps to these! Divine! The room was very tasteful with a beautiful bathroom. And the loch views are just to die for. I wouldn't hesitate to go back. If you get the chance you must go here! You won't regret it!  Susan K

Hidden treasure on our doorstep

From the moment we arrived to when we reluctantly had to check out, the staff were so nice & friendly, making us feel right at home. Our room was perfect - very generously sized, the most comfy bed I think I've ever slept in, food was excellent & all complemented by the beautiful location.  RC, Nov 14

Officially our favourite place...ever!

Just an amazing place! Sums up everything that Scotland is/should be about... And does it well (which is actually quite a rare thing!) The location is just incredible! Lovely bar with woodburner & great seafood/venison for dinner in the restaurant! This has become a firm favourite & we will most definitely be back... Very soon! Glass of wine... On the pier... As the sun sets... Heaven!   JJ, Nov 14

The view is worth every penny

Most enjoyable. Location, location, location, food, food, food.  ML, Oct 14

Breath of fresh air

Calm and confident accommodation, excellent food. Liked being so close to the sea and feeling a part of the land and seascape plus being able to have a dog with us.  CW, Sept 14

A real gem that provided a truly special and relaxing experience

Everything from check in to check out was done with ease and efficiency. The comfort of the room was outstanding and the intimate feel of The Pierhouse was a treat. The quality of the food was superb, our seafood platter for dinner was awesome.  OR, Aug 14

The best seafood in Scotland

Still one of the best small hotels in the best little country in the world. Amazing scenery,fantastic food.  AR, May 14

Heaven, below the clouds

Thank you all for an enjoyable stay. Warm, attentive staff, views galore and, of course, the food.  Megan & Tony, March 14

Fantastic stay

The weather was wild, but it gave us the perfect excuse to camp out by the fire. Amazing food and extremely welcoming and friendly staff. The perfect weekend retreat to unwind and indulge in some of Scotland's finest seafood.  Gillian & Simon, Feb 14

Escape to The Pierhouse Hotel on Scotland's dramatic west coast
The Pierhouse features in Scotland Magazine

The Pierhouse features in Scotland Magazine

As winners of the 2016 Independent Hoteliers of the Year award, The Pierhouse features in a Scotland Magazine article about the Scottish Hotel Awards.

Article text in full>
Scottish Sporting Gazette fresh seafood spread

Scottish Sporting Gazette fresh seafood spread

The Scottish Sporting Gazette has devoted a two page spread to The Pierhouse and our passion for the freshest of west coast seafood.

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The Pierhouse tops Daily Mail list

The Pierhouse tops Daily Mail list

The Pierhouse has topped the Daily Mail/Alastair Sawday Most Romantic Secret Britain Top 20 list.

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Langoustine fisherman Hughie features in Ernest Journal

Langoustine fisherman Hughie features in Ernest Journal

Our long time supplier of fresh langoustines, Hughie, has been featured in the Ernest Journal. Read more on our blog or read the article in full>

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Easy Jet review

Easy Jet review

Fly into Glasgow and head west to experience a winter wonderland of stunning views, incredible food and Scottish wilderness...

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No. 1 review

No. 1 review

Like a number of hotels on the West Coast, The Pierhouse Hotel in Port Appin has its own moorings where the more well-heeled guests can hitch their yachts...

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The Guardian review

The Guardian review

Seafood simply doesn't get any better than on Scotland's west coast ...Now we indulge ourselves with visits to the wonderful Pierhouse Hotel and Seafood Restaurant.

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The Herald review

The Herald review

Delicious fresh, local Scottish seafood, meat & game with fine wines ... A gem of a hotel in a stunning location...

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The Independent review

The Independent review

One of my memorable Scottish feasts was years ago in Port Appin on a shellfish "recce" to check out scallops and langoustines.  We lunched at The Pierhouse...

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Press reviews are reproduced here for the convenience of visitors to The Pierhouse website; copyright of course remains with the original publication.

Escape to The Pierhouse Hotel on Scotland's dramatic west coast

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Escape to The Pierhouse Hotel on Scotland's dramatic west coast

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